Internet Sales Policies for Retail Store Policies please visit your local Comtek Computers II Inc. store.
Sales Agreement
Please read our policies. If the following terms are acceptable, please click on the button to submit your order. If you do not accept the terms and conditions listed below, you should not submit your order.
Shipping Costs
The customer will pay for return shipping, We realize that it is not your fault if a product is defective, but please understand it is not our fault if a product is defective -- we ship what our distributors & manufacturers provide us with. This is why we share the shipping costs associated with a return replacement. The customer will pay for return shipping, and we will pay to ship the replacement. All the replacement will be done by Ground Service. We cannot offer our everyday low prices and absorb the full cost of handling return shipments.
Package Damaged or Lost
Shipping damage and lost packages must be claimed to the shipping carrier at the time of delivery. If some items are missing, it needs to be reported to Comtek Computers II Inc. within 24 hours as well as shipping carrier
Compatibility
Comtek Computers II Inc. provides technical specifications listed on our website, so that you can make an educated buying decision. For further information or questions beyond what is listed, please check with the manufacturer. Comtek Computers II Inc. cannot guarantee compatibility.
Refund
No returns or refunds on NON Defective items. All returns require an RMA number to be assigned from our customer service department.
Non-Returnable Items
Comtek Computers II Inc. cannot accept refunds or returns on All items sold online or in store. We encourage the consumer to ask before you purchase, we provide free pre-sales advice. If there is a compatibility issue you may qualify for exchange for a different product.
RMA Replacement
Comtek Computers II Inc. will pay the replacement shipping back to customers with the insured ground service. However, if the product sent back from customer is under normal function condition, Comtek Computers II Inc. will apply the handling charge on customer. Comtek Computers II Inc. does not offer advanced replacement.
Handling Charges for Redelivery
If customers put the wrong delivery addresses on the sales orders, we have to request UPS to redeliver. UPS will charge $10 for redelivery. We will apply this expense and $5 more handling fee to your credit card account.
Non-Deliverable Shipping Addresses
Comtek Computers II Inc. ships to addresses in the 48 Contiguous United States, with the following exceptions:
Private mail boxing locations (USA)
Hotels / Motels, etc. (USA)
Trade Shows / Conventions / Conferences
Freight Forwarders
P.O. Boxes
Backorder Policy
If the product you have ordered is currently unavailable at our warehouse location or any of our retail stores,. this item may not have been available either when you ordered it originally or another customer's order placed ahead of yours may have depleted the available inventory. We apologize for this inconvenience.
Many backordered items are restocked within 7 - 10 days. With that in mind, we will keep your order open and do our best to ship the item you ordered. If you would like to cancel your order, you must get the confirmation of the cancellation.
For items that are not in stock, we will notify you by e-mail. We will provide you with estimated time of arrival (ETA dates) for any backordered products or offer you another in stock similar replacement.
Note:
We only ship orders to those shipping addresses that are on file with your card-issuing bank.
All credit card orders are subject to verification and approval by the card-issuing bank. Comtek Computers II Inc. only ships to the billing address of the credit card.
The billing information must be entered exactly as it appears on your credit card statement. Please check your statement for accuracy to avoid delays in processing your order.
We don't accept international credit cards.
Security
All credit card information is processed through Authorize.net. Comtek Computers II Inc. only receives a small portion of your credit card information for verification purchases.
Privacy Policy
We are committed to protect your privacy. We use the information we collect on the site to make shopping possible and to enhance your overall shopping experience. Data about the activity of visitors to this site is automatically provided to Comtek Computers II Inc. when you sign on. It is used by us for internal review and statistic purpose. E-mail addresses and other personally identifying data about you is known to Comtek Computers II Inc. only when voluntarily submitted or posted to us. Comtek Computers II Inc. uses personally identifying data provided by visitors to tell you about carefully screened products which we feel may be of interest to you. We shall not in any way share or sell this information to any other third party. However, we sometimes use E-mail addresses and other personally identifying information to contact visitors who communicate with Comtek Computers II Inc.. For example, we direct E-mail to visitors who provide us with their E-mail addresses for specific purposes such as responding to an inquiry or notifying users of new arrivals. If at any point you no longer wish to receive communications from Comtek Computers II Inc., please forward such request to us at SALES@COMTEKCOMPUTERS.COM.
Trademarks
All trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Comtek Computers II Inc. and these companies.
Pricing and Typographical Errors
Due to the fast pace of the computer industry, all prices are subject to change without notice. We make every effort to list the most accurate, up to the minute information. Despite our efforts, some items on our website may be mis-priced. If a product is listed at an incorrect price due to a typographical, photographical, or technical error or error in pricing from our vendors, Comtek Computers II Inc. reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price.
If your credit card has already been charged for the incorrect price, we will immediately refund your card and cancel your order. You may also repurchase it for the correct price if you wish to.
Due to the volatility in pricing for computer products, we do not match competitor's pricing and we will not offer price protection.. eg. If Intel drops the price of a processor 5 days after your purchase, that is beyond our control and our cost for that same processor when we shipped is also much higher than our current selling price. We will not be able to refund the difference since we had to purchase the processor at a much higher cost to send it to you when you placed your order.
Order Acceptance Policy
Your receipt of an electronic or phone order confirmation does not signify our acceptance of your order. Comtek Computers II Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Disclaimer
All products offered for sale by Comtek Computers II Inc. products are guaranteed against defects for 30 days from the date of the invoice. EXCEPT AS EXPRESSLY STATED HEREIN, Comtek Computers II Inc. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE COMTEKCOMPUTERS.COM SITE. EXCEPT AS EXPRESSLY STATED HEREIN, Comtek Computers II Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO Comtek Computers II Inc. ARISING FROM ANY PRODUCT SOLD ON THE COMTEKCOMPUTERS.COM SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL Comtek Computers II Inc. ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD..
Limitation of Liability
THE COMTEKCOMPUTERS.COM WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED ?AS IS? Comtek Computers II Inc. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE MEMORYLABS.COM SITE, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. Comtek Computers II Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT Comtek Computers II Inc.., ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE COMTEKCOMPUTERS.COM SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
Year 2000 Disclaimer
Comtek Computers II Inc. makes no representations or warranties, either express or implied, of any kind with respect to the Year 2000 compatibility of products sold on the Site. Comtek Computers II Inc. expressly disclaims all warranties, express or implied, of any kind with respect to the year 2000 compatibility of products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. The sole and exclusive maximum liability to Comtek Computers II Inc.. arising from any product sold on this site shall be the price of the product ordered. In no event shall Comtek Computers II Inc., its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages relating to the Year 2000 compatibility of products sold.
Title Transfer
Comtek Computers II Inc. retains title to parts and complete systems purchased until the said purchaser pays for items in full at which time the title passes to purchaser.
Governing Law
You agree that any legal action brought against Comtek Computers II Inc. shall be governed by the laws of the State of Florida without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Comtek Computers II Inc. sites shall be an appropriate federal or state court located in Brevard County, Florida.
Comtek Computers II Inc. only ships via UPS , USPS and is currently not shipping outside the United States. Comtek Computers II Inc. Prices subject to change without notice, Comtek will not be responsible for typographical or other errors or omissions regarding content. There is a 2 Business day processing period on all orders Under $100.00 before shipment
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